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Terms and Conditions for DigiPulzic

Effective Date: [ 25/04/2025 ]

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Introduction

Welcome to *DigiPulzic (“we,” “us,” or “our”). These Terms govern your use of digipulzic.com  and our digital marketing services. By accessing the Site or engaging our Services, you agree to these Terms.

1. Services

We provide:

    • Digital Marketing Services: SEO, social media management, content creation, paid advertising (e.g., Google Ads, Meta Ads & Tiktok Ads), analytics, and email marketing.

    • Deliverables: Custom strategies, reports, and campaigns as outlined in your service proposal.

2. Client Onboarding Process

    1. Proposal: Services, timelines, and fees will be detailed in a written proposal.

    1. Agreement: Both parties must sign a Service Agreement before work begins.

    1. Access: You agree to provide necessary materials, platform access (e.g., Google Analytics, social media accounts), and brand guidelines promptly. Delays may impact timelines.

3. Payments

    • Fees: Prices are outlined in your proposal. A 25% deposit may be required upfront.

    • Payment Methods: We use secure third-party processors (e.g., Payoneer, Stripe, & PayPal).

    • Late Payments: Overdue invoices incur a 10% monthly interest fee. Services may be paused for unpaid balances.

4. Refund Policy

    • Eligibility: Refunds are considered only if services are materially undelivered. Submit a written request within 10 working days of issue.

    • Non-Refundable: Deposits, third-party costs (e.g., ad spend), and completed work are non-refundable.

    • Exceptions: No refunds if delays result from your failure to provide materials/access.

5. Intellectual Property

    • Client Materials: You retain ownership of content provided to us but grant us a license to use it for service delivery.

    • Deliverables: Final work (e.g., campaigns, reports) transfers to you upon full payment. We retain rights to templates, tools, and anonymized data.

6. Third-Party Tools

    • Platforms: Our Services may require tools like Google Ads, Meta Business Suite, or HubSpot. You agree to comply with their terms.

    • Limitations: We are not liable for third-party platform changes, suspensions, or errors.

7. Termination

    • By You: Terminate with 10 days’ written notice. Fees for work completed are non-refundable.

    • By Us: We may terminate for non-payment, breach of terms, or harmful conduct.

8. Disclaimers

    • No Guarantees: Results depend on market conditions, algorithm changes, and client cooperation. We do not promise specific rankings, traffic, or revenue.

    • As-Is Basis: The Site and Services are provided “as-is” without warranties.

9. Limitation of Liability

We are not liable for:

    • Indirect, incidental, or consequential damages (e.g., lost profits).

    • Issues arising from third-party tools, force majeure events, or your actions.

10. Dispute Resolution

    1. Negotiation: Parties agree to resolve disputes informally within 5 days.

    1. Mediation/Arbitration: Unresolved disputes will go through mediation in Online Market places.

    1. Governing Law: These Terms are governed by the laws of [Online Market Places].

11. Data Privacy

    • We comply with GDPR, CCPA, and other applicable laws. See our Privacy Policy for details.

    • You agree to lawful data sharing and consent to our use of data for service delivery.

12. Changes to Terms

We may update these Terms. Continued use after changes constitutes acceptance.

13. Contact Us

For questions or disputes:

    • Email: [support@digipulzic.com]

    • Address: [Main Bedian road Bhatta chowk Haji Park, Lahore Pakistan]

    • Contact Page: [https://digipulzic.com/contact-us/]